ClearAUTH · ClearDNS, LLC
Privacy Policy
Updated November 11, 2026
This notice covers the ClearAUTH mobile applications and clearauth.app, operated by ClearDNS, LLC. It does not cover the separate ClearDNS DNS service or Athan+.
Your authentication vault
Account labels and authentication setup keys are stored in an encrypted vault on your device. Verification codes are generated there. Optional cloud backup and password-protected file export provide additional recovery options. Removing the app or losing the device can still make locally stored accounts unavailable.
Optional encrypted cloud backup
Cloud backup starts off for a new user. If you enable it, ClearAUTH encrypts your account data on the device before uploading it to private Cloudflare storage. A randomly generated identifier kept in iOS Keychain, or a value derived from Android ID, helps locate the backup. After reinstalling, ClearAUTH automatically checks for an existing backup using the available recovery identifier. If a valid backup is found and successfully restored to the device, cloud backup resumes automatically; if none is found, it stays off. These backup identifiers are not used for advertising. Our backup service can recover the encryption key when the required backup credential is presented; this is not a zero-knowledge or device-exclusive backup. Recovery is best effort and may fail after a device reset, identifier change or device replacement.
Exported backup files
You can save a password-protected .clearauth backup file to a location you choose and import it on iPhone or Android. File export does not enable ClearAUTH cloud backup. ClearAUTH cannot recover an export password you forget. The file remains in your selected location until you remove it, subject to any storage provider you choose.
Subscriptions and service information
Apple or Google processes in-app payments. We process the purchase records and a technical app identifier needed to verify purchases, restore eligible access, manage subscriptions and prevent abuse. We do not receive your full payment-card number. Creating a technical identifier does not require an email login.
Icons, diagnostics and attribution
Account-icon requests can disclose the requested service domain and ordinary network information to our infrastructure or icon provider, currently DuckDuckGo. Release versions can use ClearDash, Google Firebase Analytics and Crashlytics, and AppsFlyer for usage measurement, reliability and purchase attribution. These systems can process app/device identifiers, app interactions, diagnostic information and verified purchase events. Authentication setup keys and one-time codes are not part of these events. Advertising-related processing follows applicable consent and platform-permission choices.
This website and support
This website has no advertising cookies or third-party analytics scripts. Our hosting provider processes ordinary request information, including IP address, requested page and browser details, for delivery, security and troubleshooting. If you email us, we receive your message and contact details. Please do not send passwords, setup keys or QR codes.
Providers and international processing
We use service providers for hosting, purchase verification, diagnostics and attribution. Relevant providers include Cloudflare, Apple, Google and AppsFlyer, as well as the icon provider described above. They can process information in countries other than yours. We use information for providing the service, security, support and legal obligations, and rely on consent where required. We do not sell your personal information.
Retention and your choices
You can enable or disable cloud backup and delete its encrypted contents in Settings. Disabling backup stops future uploads but does not delete the existing cloud backup. A retained backup may be restored automatically and backup may resume after reinstalling. To prevent this, delete the cloud backup before removing the app. Deleting a cloud backup removes its encrypted vault contents; a minimal deletion marker may remain to prevent pending requests from recreating it. Local information, exported files, purchase, diagnostic and support records have separate lifetimes: local information remains until you remove it or clear app data, and exported files remain in your selected location. Service records are retained as needed for their purpose and applicable legal obligations; provider retention periods can differ. Contact us to request access, correction, deletion or information about your data. We may need enough information to verify and locate the relevant record.
Contact and changes
ClearDNS, LLC, 8 The Green STE D, Dover, DE, United States. Email contact@clearauth.app and identify ClearAUTH in your request. We update this notice when the service or its data handling changes and show the updated date above.